Careers

RainCity Rents

Job Title: Property Technology Systems Administrator

Location: 938 Howe Street, Vancouver, BC (In-person)

Employment Type: Full-time

Salary: $70,000 - $75,000/ year

Role Overview

We are seeking a Property Technology Systems Administrator to manage our IT ecosystem and support our users. This is a hybrid role requiring a strong background in Yardi Breeze or Voyager and General Systems Administration. Some local area travel to our buildings in Vancouver, West Vancouver, Surrey, Burnaby and New Westminster is required.

About Us

RainCity Rents is a family-owned real estate owner/operator providing places to live and work across the Metro Vancouver area, including residential, warehouse, and office spaces.

Key Responsibilities

Property Technology Implementation

• Technical Implementation: Configure system workflows for tenant portals, maintenance ticketing, and automated rent payment processing (EFT/PAD) in Yardi Breeze.  Architect and implement any other PropTech as needed
• Consultant Interface: Work with 3rd party consultants to implement recommendations on our SaaS configuration and workflows
• Data Migration: Manage data migration from legacy paper/digital records into Yardi databases, ensuring data integrity for tenant ledgers and lease abstracts.
• AppSheet Development: Develop and maintain AppSheet apps as needed to support maintenance functions and tenant workflows as needed
• Data Feeds: Manage API integrations or data feeds between Yardi, Internet Listing Services (ILS), and the corporate website.  Support the integration of reporting tools such as Looker Studio or PowerBI

General Systems Administration & Security

• Google Workspace Administration: Manage the full employee lifecycle, including user provisioning/deprovisioning, OU (Organizational Unit) management, group policy enforcement, audit log monitoring, file organization.
• Security & Compliance: Enforce MFA/2SV policies, Keeper and 1Password compliance, manage permissions audits, and oversee data backup and disaster recovery procedures for cloud and local data.
• Network Management: Administer on-site network infrastructure (LAN/WLAN/WAN), including modem & firewall configuration, WAP management, and troubleshooting TCP/IP, DNS, and DHCP connectivity issues on the Ubiquiti networking platform.  Oversee physical cabling and network / CCTV deployment projects with contractors and perform small cabling tasks onsite.
• VOIP Management: Administer our 3CX VOIP system, including troubleshooting, configuration, IVR and emergency response systems.
• CCTV Management: Administer and support our resident managers to assemble multi-camera footage for documentation in UniFi Protect
• Access Control: Administer and support access control system on KeyScan, Mircom and Unifi Access.  Oversee design and deployment of new access control systems as needed.
• Asset Management (MDM): implement and manage Mobile Device Management (MDM) policies (via Google Endpoint Management or similar) to secure company laptops and mobile devices.
• Hardware and Software Lifecycle: Oversee procurement, imaging, configuration, and maintenance of all workstation hardware, printers, and peripherals. Deploy ongoing software patches and updates

Technical Support & Operations

• People Support: Provide technical support for internal staff of varying technical abilities, troubleshooting hardware, software, and general technology issues
• Documentation: Develop and maintain technical documentation, including system Standard Operating Procedures, network diagrams, asset inventories, and user guides
• Intranet: Research and deploy a corporate Intranet to centralize knowledge management.
• Training: Train users on a regular basis to keep up with changes in technology

Web & Marketing Tech

• Website: Manage the technical deployment of the corporate website (DNS management, hosting, CMS updates).
• Digital Assets: Oversee digital asset management for leasing, ensuring high-quality media distribution to marketing channels.  
• Floorplans: Investigate and execute the development of floorplans for all units to use in online marketing

Qualifications

• Technical Experience: 3+ years in Property Technology or IT Operations.
• Core Stack: Proficiency with Yardi Breeze or Voyager, Google Workspace Admin Console, Ubiquiti Network